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Time: 10:00 am–8:00 pm
There will be 50 team members from Wells Fargo Home Mortgage ready and able to assist customers with their home recovery efforts and to help their customers rebuild in the aftermath of Hurricane Sandy.
At the hub, customers can receive mortgage payment assistance, endorsement and processing of insurance claim checks, and face-to-face consultation with service representatives.
Customers can make an appointment by calling 1-800-405-8067, Monday through Friday, 9 a.m. to 6 p.m. EST or by visiting our website at www.wellsfargo.com/care. Walk-in customers are also welcome.
For those unable to visit the customer assistance hub, Wells Fargo Home Mortgage is helping customers obtain housing recovery assistance by phone, online and at its local bank stores:
- Wells Fargo Disaster Hotline, 888-818-9147, Monday through Friday from 7 a.m. to 11 p.m. EST, and Saturday from 9 a.m. to 3 p.m. EST
- Online at Get Help with Disaster Recovery at the www.wellsfargo.comwebsite
- Local bank stores where team members can assist with check endorsements
